making everyday business administration simpler
about chitz™
less manual. more digital. more business.
Every business has its own way of building customer relationships. Some create purchase plans, some offer rewards and benefits, and others bring customers back through ongoing engagement. As these relationships grow, keeping track of plans, payments, balances and benefits can become increasingly demanding.
chitz™ helps bring these moving parts together.
It is a business administration platform designed to help businesses organise customer plans, record payment activity, track applicable benefits and support customer engagement through a connected workflow.
Less time spent managing scattered records means more room to focus on customers, operations and business growth.
designed around the way businesses work
plan. pay. track. engage. redeem.
chitz™ brings together the everyday administrative activities associated with customer plans.
plan — organise customer plans and maintain the records needed to administer them.
pay — record and track payment activity against the relevant customer plans.
track — maintain visibility of payment status, balances and applicable benefits.
engage — support ongoing customer interactions with organised information and timely follow-ups.
redeem — record the use of eligible balances or benefits according to the business's own rules.
The workflow helps businesses work with more organised information and a clearer view of customer activity, while fitting into the way they already serve their customers.
your plans. your terms. your customer relationships.
Every business is different. The plans it offers, the payments it accepts, the benefits it provides and the way customers redeem value should reflect its own business model.
chitz™ provides the administrative tools. You remain in control of your business.
Businesses define and manage their own plans, eligibility, payment arrangements, benefits, cancellation and redemption policies, and customer relationships. The platform helps capture and administer the relevant information according to the configured business rules.
This means businesses can use chitz™ to support their chosen approach without treating every customer programme as if it must work in the same way.
Where applicable, businesses can make their plan terms and policies accessible to customers through their own websites or other appropriate customer-facing channels.
built for diverse business segments
Different industries serve customers in different ways. Retailers, jewellery and watch businesses, automobile businesses, furniture and home appliance businesses, building material suppliers, and travel and experience providers may all have their own approaches to customer plans, payments and benefits.
chitz™ is designed to support business administration across these varied segments, rather than being limited to a single industry.
The objective is consistent: help businesses keep relevant customer-plan information organised, make payment and benefit tracking easier to follow, and support better day-to-day administration.
technology that supports the relationship
Technology should make business administration easier without getting in the way of the relationship between a business and its customers.
chitz™ is focused on the records, workflows and visibility that help businesses administer their customer plans. It is a technology enabler—not the seller or promoter of the individual plans created and operated by businesses.
The business remains responsible for its own offerings, customer commitments, terms and applicable obligations. chitz™ supports the administration of those arrangements through the platform.
from gnarus Solut!ons
chitz™ is a platform developed by gnarus Solut!ons, with a focus on applying practical digital workflows to everyday business challenges.
The aim is not simply to digitise paperwork. It is to help businesses connect information, reduce avoidable manual effort and build more organised ways of working—while preserving the flexibility each business needs to serve its customers.
