how it works
one connected journey.
clearer day-to-day operations.
From enrolment to payment tracking and redemption, chitz™ helps bring the administrative steps together across online and in-store touchpoints.
flexible workflows, business-defined terms.
For example, a business may configure suspension after a specified period of missed payments, and may allow resumption after discussion with the member. Whether benefits apply on cancellation, suspension or redemption remains a matter for that business’s own terms and applicable obligations.
read about business responsibility →
plan
The business configures its plan details, member access and internal workflow. A member may enroll online where enabled, or a store operator can enroll the member through POS or the platform backend.
pay
Supported payment integrations can help capture and reconcile payment events such as UPI, cards or NEFT, depending on the business’s configured payment providers and process.
track
Maintain an operational view of payment history, amounts accrued, outstanding instalments and plan status.
engage
Use reminders and member-facing access to reduce off-line follow-up and make status information easier to reach.
redeem
Use the member’s plan record to support eligible redemption or cancellation through the configured online or in-store workflow, according to the business’s published terms.